Faqs

Our popular items can sell out quickly as we are all about FAST fashion. In the meantime, why not browse through our other items!
Once you've placed you order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.
Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add desertrosedresses@gmail.com to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email please contact us
To make sure you receive your items ASAP, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it.
Eeek! If this happens, the delivery company will leave a card saying that they have attempted to deliver the parcel.They will provide you with details on where the parcel has been delivered to.

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